7reels Privacy Policy

At 7reels Casino, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, play, deposit or withdraw funds on sevenreels.com. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By creating an account or using our services, you agree to the practices described below.

Who We Are

Our platform is operated by 3-102-961232 Limitada (DBA: Goodfly Limitada), registered in Costa Rica, and licensed by the Gaming Board of Anjouan, Union of Comoros, under licence No. ALSI-202606013-FI1. This licence covers sevenreels.com together with our sister domains only.win and winro.com. For any privacy-related questions, you can reach our legal team at [email protected], which handles KYC, refunds, withdrawals, deposit limits and account closure requests.

Information We Collect

When you sign up for an account with us or use our 7reels casino login, we collect a range of personal and technical data necessary to provide our services, verify your identity, and comply with our legal obligations under Anjouan gaming law.

We collect registration details such as your name, date of birth, address, email and phone number.
We gather identity verification documents during our KYC process, including government-issued ID and proof of address.
We record financial information related to deposits and withdrawals made via Visa, Mastercard or Interac.
We track your gaming activity, including games played, wagers placed, and bonus participation such as the 7reels casino bonus or welcome package.
We collect technical data such as IP address, device type, browser information and login timestamps.
We may store communications you send us through live chat or email, including [email protected] correspondence.

How We Use Your Data

Here at 7reels, we use the information we collect for several essential purposes connected to operating a safe and compliant gaming platform. Our Vegas-style entertainment relies on accurate player data to function properly, process payments and prevent fraud.

We use your data to verify your identity and age before granting access to any 7reels casino bonus or real-money play.
We process your financial details to handle deposits and withdrawals, including Visa OCT, Mastercard Payment Transfer and Interac transactions.
We analyze your gaming behavior to detect irregularities, prevent bonus abuse, and apply wagering requirements correctly.
We use contact information to send account notifications, promotional offers and updates about our loyalty program.
We retain records as required by Anjouan licensing regulations and anti-money laundering obligations.

Legal Basis for Processing

We at 7reels process personal data on several legal grounds, including the performance of our contract with you when you use our services, compliance with our regulatory obligations under the Gaming Board of Anjouan, and our legitimate interest in preventing fraud and protecting our platform. Where required, we rely on your consent, particularly for marketing communications and certain cookie-based technologies.

Sharing Your Information

We do not sell your personal data to third parties. However, our 7reels platform may share information with trusted partners where necessary to operate our services.

We share data with payment processors to complete deposits and withdrawals through Visa, Mastercard and Interac.
We may disclose information to identity verification providers during our KYC checks.
We share data with regulatory authorities, including the Gaming Board of Anjouan, when legally required.
We may provide data to law enforcement agencies to comply with valid legal requests.
We work with game providers such as Pragmatic Play, Play'n GO and Playtech, who may receive limited gameplay data necessary for game functionality.

Restricted Jurisdictions and Data Handling

Our 7reels Casino services are not available to residents of Australia, Austria, France, Germany, the Netherlands, Spain, the United Kingdom, the United States and other restricted territories listed in our Terms and Conditions. If we identify that an account has been created from a restricted jurisdiction, we reserve the right to close the account and handle any associated data in accordance with applicable law, including potential retention for compliance verification.

Cookies and Tracking Technologies

Our Vegas-style gaming site, 7reels, uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies help us recognize returning players attempting a 7reels casino login, personalize promotions, and measure the effectiveness of our marketing campaigns. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Data Security

We implement technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure or destruction. Our Vegas Hero-level commitment to safety extends to encryption of sensitive financial data, restricted internal access controls, and regular security reviews. While we strive to protect your data, no system is entirely immune to risk, and we encourage you to use strong passwords and safeguard your own login credentials.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including regulatory, accounting and dispute-resolution requirements. Accounts with no login, deposit, withdrawal or wagering activity for six months are classified as Inactive, and associated data handling follows our standard retention schedule. After the applicable retention period expires, we securely delete or anonymize your information unless a longer retention period is required by law.

Your Rights

You have certain rights regarding the personal data we hold about you. Depending on your jurisdiction, these rights may include the following.

You can request access to the personal data we hold about you.
You can ask us to correct inaccurate or incomplete information.
You can request deletion of your data, subject to our legal and regulatory retention obligations.
You can object to certain types of processing, including direct marketing.
You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our legal team at [email protected]. We will respond to your request within a reasonable timeframe in accordance with applicable regulations.

Children's Privacy

Our services at 7reels Casino are intended strictly for adults of legal gambling age. We do not knowingly collect personal information from minors. If we become aware that an underage individual has registered an account, we will take immediate steps to close the account and delete the associated data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of our 7reels services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please reach out to us through Live Support chat, email [email protected] for general inquiries, or [email protected] for matters related to KYC, refunds, withdrawals, deposit limits and account closure. We're here to help and ensure your experience with us remains secure and transparent.